Safety First 

Massage Services – Safety & Contraindications

Your safety and comfort are important to us. Before receiving any massage treatment, please let your therapist know about any medical conditions, injuries, medications, pregnancy, recent surgery or changes in your health.

Massage treatments are adapted to suit each client, and in some situations treatment may need to be modified, postponed or approved by your healthcare professional.

Please Do Not Have a Massage If You Have:

• A fever, flu, COVID-19 symptoms or other contagious illness

• An active skin infection, contagious skin condition or widespread rash

• Open wounds, burns, weeping skin, fresh cuts or infected areas

• A recent serious injury, fracture or severe swelling

• A suspected or diagnosed blood clot or Deep Vein Thrombosis (DVT)

• Unexplained severe pain, swelling or inflammation

• Severe or uncontrolled heart or circulatory problems

• Uncontrolled high blood pressure

• A recent major operation where you have not yet been cleared for massage

• Any condition where your doctor has advised you to avoid massage

Please Tell Your Therapist Before Treatment If You Have:

• Pregnancy or are trying to conceive

• Diabetes

• High or low blood pressure

• Heart or circulation conditions

• Varicose veins

• Arthritis, osteoporosis or joint problems

• Back, neck or spinal conditions

• Numbness, reduced sensation or nerve problems

• Epilepsy or a history of seizures

• Cancer or are currently undergoing cancer treatment

• Recent surgery or cosmetic procedures

• Recent injections or vaccinations

• Allergies or sensitivities to oils, creams or fragrances

• Bruising or a tendency to bruise easily

• Are taking blood-thinning medication or other medication that may affect treatment

• Any other medical condition that may affect your massage

Your therapist may adjust the pressure, positioning, treatment area or duration depending on your individual needs.

Pregnancy Massage

If you are pregnant, please advise us before booking and again before your treatment begins.

Massage during pregnancy may need to be modified depending on your stage of pregnancy, health and pregnancy history. We may recommend medical clearance where appropriate.

Certain pressure points, deep abdominal massage and unsuitable positioning will be avoided.

Hot Stone Massage – Additional Safety Information

Hot Stone Massage may not be suitable for everyone because heat can affect circulation and skin sensitivity.

Please advise your therapist if you have:

• Diabetes or reduced skin sensation

• Neuropathy

• Poor circulation

• Varicose veins

• Cardiovascular conditions

• Very sensitive skin

• Recent sunburn

• Heat intolerance

• Pregnancy

• Any condition that reduces your ability to accurately feel temperature

Hot stones will never be placed directly over broken, inflamed, bruised or irritated skin.

During Your Massage

Please tell your therapist immediately if:

• The pressure feels too strong

• You experience pain, numbness or tingling

• You feel dizzy, nauseous or unwell

• The stones or towels feel too hot

• You are uncomfortable with your position

• You would like any part of the treatment changed or stopped

Massage should feel comfortable and therapeutic. You are always welcome to ask your therapist to adjust the pressure or stop the treatment at any time.

After Your Massage

After treatment, we recommend:

• Drinking water as needed

• Taking your time when standing up after your massage

• Avoiding strenuous activity immediately after a deeply relaxing or intensive massage

• Contacting a healthcare professional if you develop any unusual or persistent symptoms

Please note: Massage therapy is provided for relaxation and wellbeing and is not a substitute for medical diagnosis or medical treatment. If you are unsure whether massage is suitable for you, please speak with your healthcare professional before booking.